Shipping policy

Shipping Policy

Last Updated: July 28, 2026

Thank you for shopping with Haverle We are committed to delivering your orders safely and as quickly as possible.

Order Processing

Orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
During peak seasons, promotions, or sales events, processing times may be slightly longer.

Shipping Time

Estimated delivery times are:

Domestic Orders: 3–7 business days
Remote Areas: 5–10 business days
International Orders (if available): 7–21 business days

Delivery times are estimates and may vary depending on your location and the shipping carrier.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and the selected shipping method.

If your store offers free shipping, you may include:

Free standard shipping on eligible orders as displayed during checkout.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking number and tracking link (where available).

Delivery Delays

While we make every effort to deliver your order on time, delays may occur due to:

Weather conditions
Public holidays
Customs clearance
Courier service disruptions
Natural disasters or other unforeseen circumstances

We appreciate your patience in such situations.

Incorrect Shipping Address

Customers are responsible for providing an accurate shipping address.

If an incorrect or incomplete address is provided and the order has already been shipped, additional shipping charges may apply for reshipment.

Lost or Damaged Packages

If your package is lost or arrives damaged:

Contact us within 48 hours of delivery or the expected delivery date.
Provide your order number and photographs (if applicable).

We will work with the shipping carrier to resolve the issue as quickly as possible.

Undeliverable Packages

If an order is returned to us because:

The delivery address was incorrect,
The package was refused,
Or delivery attempts were unsuccessful,

we may issue a refund for the product value after deducting any shipping and return costs, or reship the order after payment of the applicable shipping charges.